1.8.0 Safe to install
This tool provides a platform for mutual assistance in assessing damage caused by storms, aiding in the restoration of power for customers.
- Efficiently update your assigned tasks' statuses
- Submit comprehensive damage reports
- Receive timely notifications of newly allocated tasks in your queue
- Access information on nearby crews
The tool is designed to support mutual assistance resources representing Oncor, facilitating the assessment of grid damage during and post storm occurrences.
Overview
Damage Patrol is a Freeware software in the category System Utilities developed by Oncor Electric Delivery Company LLC.
The latest version of Damage Patrol is 1.8.0, released on 07/23/2024. It was initially added to our database on 07/23/2024.
Damage Patrol runs on the following operating systems: iOS.
Users of Damage Patrol gave it a rating of 2 out of 5 stars.
FAQ
What is Damage Patrol by Oncor Electric Delivery Company?
Damage Patrol is a program by Oncor Electric Delivery Company that focuses on identifying and responding to damage to electric infrastructure caused by storms, accidents, or other incidents.
How can I report damage related to power lines or poles?
You can report damage to Oncor's customer service hotline or through their website where there are options for reporting issues directly related to power lines and poles.
What types of damages does Damage Patrol cover?
Damage Patrol covers a variety of damages including downed power lines, damaged utility poles, and other infrastructure that may affect the safety and reliability of electric service.
What should I do if I see a downed power line?
If you see a downed power line, you should stay at least 30 feet away and call 911 or Oncor's emergency hotline to report the situation immediately.
How quickly will Oncor respond to reported damages?
Oncor aims to respond to reported damages as quickly as possible, prioritizing based on the severity of the issue and its impact on safety and service.
Are there any safety tips I should follow while waiting for repairs?
Yes, you should avoid approaching damaged equipment, remain at a safe distance, report any hazards to authorities, and ensure that children and pets are kept away from the area.
Can I track the status of reported damages?
Yes, Oncor provides status updates via their website or customer service for reported damages so that you can stay informed about the progress of repairs.
Does Damage Patrol operate in all areas served by Oncor?
Yes, Damage Patrol is designed to operate in all areas where Oncor provides electrical service, ensuring comprehensive coverage for damage reporting and response.
Is there a way to provide feedback about the Damage Patrol service?
Yes, customers can provide feedback through Oncor's website or customer service channels after experiencing Damage Patrol's response efforts.
What is the goal of the Damage Patrol program?
The goal of the Damage Patrol program is to quickly assess and safely repair damage to electric infrastructure to ensure continuous and reliable electric service for customers.
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