Damage Patrol 1.8.0

Damage Patrol is a program by Oncor Electric Delivery Company that focuses on identifying and responding to damage to electric infrastructure caused by storms, accidents, or other incidents.

You can report damage to Oncor's customer service hotline or through their website where there are options for reporting issues directly related to power lines and poles.

Damage Patrol covers a variety of damages including downed power lines, damaged utility poles, and other infrastructure that may affect the safety and reliability of electric service.

If you see a downed power line, you should stay at least 30 feet away and call 911 or Oncor's emergency hotline to report the situation immediately.

Oncor aims to respond to reported damages as quickly as possible, prioritizing based on the severity of the issue and its impact on safety and service.

Yes, you should avoid approaching damaged equipment, remain at a safe distance, report any hazards to authorities, and ensure that children and pets are kept away from the area.

Yes, Oncor provides status updates via their website or customer service for reported damages so that you can stay informed about the progress of repairs.

Yes, Damage Patrol is designed to operate in all areas where Oncor provides electrical service, ensuring comprehensive coverage for damage reporting and response.

Yes, customers can provide feedback through Oncor's website or customer service channels after experiencing Damage Patrol's response efforts.

The goal of the Damage Patrol program is to quickly assess and safely repair damage to electric infrastructure to ensure continuous and reliable electric service for customers.